الجميع يتحدث، ولا أحد يستمع | ديفيد فاندرمولين | TEDxMacatawa

تُسمى المحادثة التي يتحدث فيها الجميع ولا يستمع فيها أحد «أنيكدوش». في هذه المحاضرة من TEDxMacatawa، يشرح ديفيد فاندرمولين لماذا يصعب على الناس الاستماع الحقيقي، ويستعرض خمسة سلوكيات تساعد على تجاوز الضجيج. ويرى أن الاستماع مهارة قوة يمكن تعلمها، لا مهارة ناعمة. وهو يعمل Learning Sensei في Barry-Wehmiller، ويستند إلى عقود من تدريس الاستماع.

• أسباب صعوبة الاستماع الحقيقي
• خمسة سلوكيات لتجاوز الضجيج
• الاستماع كمهارة قيادية مكتسبة

There’s a word for a conversation where everyone talks and nobody listens: anecdoche. Drawing on decades of teaching listening and his own unlikely journey to learning it, David VanderMolen explains why we struggle to truly listen and walks through five behaviors that cut through the noise. Listening, he argues, isn’t a soft skill. It’s a power skill. Most leadership training teaches you how to command a room. David VanderMolen teaches you how to go quiet in one. As a Learning Sensei at Barry-Wehmiller, he co-founded the company’s university and created a leadership and listening curriculum taught in five languages worldwide, reaching over 14,000 people. It’s still being taught. He continues that work at Inspired 2 Change, the West Michigan change agency he founded, built on one idea: changed people change companies. He’s spent 35 years proving that listening—the skill everyone assumes is intuitive and passive—is learned, and it’s the most active thing a leader does. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx