The future of leadership has a heartbeat | Dr. Jeff Kaplan | TEDxLargo

Dr. Jeff Kaplan, an executive coach and organizational consultant with more than 30 years of experience, argues that empathy, curiosity and heart-centred leadership can change how people handle difficult workplace relationships. He encourages replacing frustration with understanding and conflict with connection, offering practical insights and a fresh perspective. The talk was given at a TEDx event organized independently by a local community, using the TED conference format. Kaplan holds a PhD in psychology, an MBA and the Master Certified Coach credential, and has written several books, including "Leading with Heart: The Human Advantage in an Age of Automation."

• Empathy and curiosity as leadership tools
• Turning frustration into understanding at work
• Replacing workplace conflict with connection
• Speaker background in executive coaching and psychology

In The Future of Leadership Has a Heartbeat, Dr. Jeff Kaplan explores how empathy, curiosity, and heart-centered leadership can transform even the most challenging workplace relationships. Through practical insights and a fresh perspective, he challenges us to replace frustration with understanding and conflict with connection. Dr. Jeff Kaplan is an executive coach and organizational consultant with more than 30 years of experience helping leaders reach their full potential. He has authored multiple books, including the recently published “Leading with Heart: The Human Advantage in an Age of Automation.ˮ Jeff holds a PhD in psychology, an MBA, and the Master Certified Coach credential from the International Coach Federation. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx