L'art de faire des erreurs | Mukesh Jain | TEDxBocconiUMumbai

Mukesh Jain, vice-président exécutif et CTO de Capgemini, explique pourquoi l'innovation et les erreurs sont indissociables. Fort de trois décennies de développement de produits, il cite des exemples issus de Microsoft, Hotmail et Jio, où de petites erreurs ont fragilisé de grands produits. L'intervention présente un cadre pour concevoir des systèmes tolérants à l'échec, afin que la peur de se tromper ne bloque pas l'innovation.

• Le lien entre innovation et erreurs
• De petites erreurs chez Microsoft, Hotmail et Jio
• Un cadre pour des systèmes tolérants à l'échec

Mukesh Jain is the Executive Vice President and CTO of Capgemini. In his talk, Mukesh draws on three decades of building products used by billions to show that innovation and mistakes are inseparable. He shares real stories from Microsoft, Hotmail and Jio on how small errors quietly sank even the biggest products and reveals a powerful framework for building failure proof systems, so innovation never gets killed by fear of getting it wrong. Mukesh Jain is the Executive Vice President and Chief Technology Officer at Capgemini, leading global initiatives in AI, data, and digital transformation. With over three decades of experience, he has also held leadership roles at Microsoft, Reliance Jio, NICE, and VFS Global. His work explores how technology can reshape businesses and everyday life. His perspective on innovation, leadership, and responsible AI would encourage audiences to rethink the role of technology and make for a thought-provoking conversation. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx