Les personnes que votre système laisse tomber en premier | Jackie Chambers de Freitas | TEDxBuckheadAve

Il y a trente ans, Jackie Chambers de Freitas est entrée dans sa première salle serveur et y était la seule femme noire. Forte de sa carrière en leadership technologique, elle soutient que les personnes que un système défavorise en premier ne sont pas des exceptions à écarter, mais peuvent fournir l'information la plus fiable sur ce qui ne fonctionne pas. L'intervention explore comment le regard depuis les marges peut aider à concevoir de meilleurs systèmes pour tous. Elle est vice-présidente de la transformation et de la livraison de l'IA chez Salesforce.

• Pourquoi les personnes touchées en premier révèlent ce qui ne fonctionne pas
• Expérience en leadership technologique et en livraison de l'IA
• Comment le point de vue des marges peut améliorer les systèmes

Thirty years ago, Jackie Chambers de Freitas walked into her first server room and counted. She was the only Black woman there. That experience gave her a perspective she would spend decades learning to understand. Drawing on her career in technology leadership, Jackie challenges a common assumption: the people a system fails first aren't exceptions to dismiss. They may be the most accurate source of information about what isn't working. She reveals why the view from the edge can help us build better systems for everyone. Jackie Chambers de Freitas is VP of AI Delivery & Transformation at Salesforce, where she leads initiatives that turn artificial intelligence into measurable business value. With more than 30 years of experience, she has helped global organizations accelerate innovation, improve efficiency, and drive business results. She spoke at RenderATL 2026 on moving AI beyond prototypes into real-world impact. A British woman with Jamaican roots and an HBCU alumna, Jackie is passionate about expanding access and opportunity for underrepresented talent. She champions women in technology, mentors emerging leaders, and advocates for purposeful leadership and well-being. She serves on the board of New Voices for Reproductive Justice and was inducted as an Honorary Member of Sigma Gamma Rho Sorority, Inc. in 2024. Her leadership philosophy centers on clarity, inclusion, and creating opportunities for others to succeed. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx