3つのステップで関係を修復する方法 | Pearl Moses | TEDxArden University Manchester

ミスは仕事にも人生にも避けられないものであり、このトークはその直後の対応に焦点を当てています。防御的な態度ではなく、勇気をもって過ちを認め、その影響を引き受け、実践的な行動で害を修復することを提案しています。話し手によれば、説明責任は公の告白ではなく実践的な約束であり、誠実な責任の姿勢を示すリーダーがチームの発言と信頼の回復を助けるとされています。

• 過ちを認め、その影響を引き受け、修復に向けて行動すること
• 説明責任は公の告白ではなく、実践的な約束であるという考え方
• 責任ある姿勢を示すリーダーが、チームの安心して発言できる環境を作ること

Everyone makes mistakes—but the heartbeat of who we are is revealed in the seconds after. This talk invites us to trade defensiveness for courage: name the misstep, own the impact, and take action to repair. Accountability isn’t a public confession; it’s a practical promise that restores dignity and rebuilds trust. When leaders model honest responsibility, individuals and teams feel safe to speak up, learn faster, and grow stronger together. Repair over perfection creates cultures where people can be imperfect and still be dependable. Choose repair—and you don’t just recover from failure; you reshape what’s possible. Pearl Moses is Compliance Director at Setfords Law Ltd and a solicitor with several years’ experience in regulatory compliance, legal publishing, and private practice. Formerly Risk and Compliance Lead at the Law Society of England and Wales, she has held senior regulatory roles and serves on the Law Society’s Legal Compliance Bulletin’s editorial board. Pearl is a sought after speaker and is author of Owning Up to Mistakes, an ethics and culture focused book published by the Law Society of England and Wales. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx