A arte de cometer erros | Mukesh Jain | TEDxBocconiUMumbai

Mukesh Jain, vice-presidente executivo e CTO da Capgemini, defende que inovação e erros são inseparáveis. Com mais de três décadas de criação de produtos, ele relata exemplos da Microsoft, do Hotmail e da Jio, onde pequenos erros enfraqueceram grandes produtos. A palestra apresenta um modelo para construir sistemas tolerantes a falhas, para que o medo de errar não bloqueie a inovação.

• Por que inovação e erros andam juntos
• Pequenos erros na Microsoft, Hotmail e Jio
• Um modelo para sistemas tolerantes a falhas

Mukesh Jain is the Executive Vice President and CTO of Capgemini. In his talk, Mukesh draws on three decades of building products used by billions to show that innovation and mistakes are inseparable. He shares real stories from Microsoft, Hotmail and Jio on how small errors quietly sank even the biggest products and reveals a powerful framework for building failure proof systems, so innovation never gets killed by fear of getting it wrong. Mukesh Jain is the Executive Vice President and Chief Technology Officer at Capgemini, leading global initiatives in AI, data, and digital transformation. With over three decades of experience, he has also held leadership roles at Microsoft, Reliance Jio, NICE, and VFS Global. His work explores how technology can reshape businesses and everyday life. His perspective on innovation, leadership, and responsible AI would encourage audiences to rethink the role of technology and make for a thought-provoking conversation. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx