Como reparar um relacionamento em 3 passos | Pearl Moses | TEDxArden University Manchester

Todas as pessoas cometem erros, e o que importa é o que acontece logo depois. A palestra propõe trocar a postura defensiva pela coragem: reconhecer o erro, assumir seu impacto e agir de forma prática para reparar. Segundo a palestrante, a responsabilização é um compromisso prático, e não uma confissão pública. Líderes que demonstram responsabilidade honesta ajudam suas equipes a falar abertamente e aprender mais rápido.

• Reconhecer o erro, assumir seu impacto e agir para repará-lo
• A responsabilização como compromisso prático
• O papel dos líderes na construção de equipes seguras

Everyone makes mistakes—but the heartbeat of who we are is revealed in the seconds after. This talk invites us to trade defensiveness for courage: name the misstep, own the impact, and take action to repair. Accountability isn’t a public confession; it’s a practical promise that restores dignity and rebuilds trust. When leaders model honest responsibility, individuals and teams feel safe to speak up, learn faster, and grow stronger together. Repair over perfection creates cultures where people can be imperfect and still be dependable. Choose repair—and you don’t just recover from failure; you reshape what’s possible. Pearl Moses is Compliance Director at Setfords Law Ltd and a solicitor with several years’ experience in regulatory compliance, legal publishing, and private practice. Formerly Risk and Compliance Lead at the Law Society of England and Wales, she has held senior regulatory roles and serves on the Law Society’s Legal Compliance Bulletin’s editorial board. Pearl is a sought after speaker and is author of Owning Up to Mistakes, an ethics and culture focused book published by the Law Society of England and Wales. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx